IICRC Certified · 24/7 Response
Water damage is a clock, not a checklist
Mold can establish itself in wet building materials within roughly 24 to 48 hours. Extraction and drying need to start the same day — which is why we answer the phone at 2 a.m.
Water & flood restoration is available in select areas. Call and we will tell you right away whether we cover yours — and if it is not an area we service, we will point you to someone who can help.
What the certification means
Certified in water restoration, not just handy with a shop vac
The IICRC is the industry standards body for restoration work. Certification means the drying is done to a documented standard — moisture readings taken and logged, equipment sized to the actual affected area, and the structure verified dry before anything gets closed back up.
It matters for two reasons. Your carrier wants documentation that the work met standard. And a wall that was dried properly does not come back as a mold claim in eight months.
IICRC Certified Firm 70010534. Verifiable at iicrc.org.
One contractor, whole job. Most restoration companies dry the house and hand you off to someone else to rebuild it. We do both. The drywall, flooring, cabinets and paint go back in under the same contract and the same warranty.
We handle
- Burst and frozen pipe failures
- Roof leaks and storm-driven water intrusion
- Flooding and rising groundwater
- Water heater, washer, and dishwasher failures
- Sewage and contaminated water losses
- Post-fire water damage from suppression
The sequence
- Stop the source and make the structure safe
- Extract standing water
- Remove unsalvageable materials
- Set drying equipment and monitor daily readings
- Verify dry, then rebuild
While you wait for us
What to do in the first hour
Do
- Shut off the water at the main if a pipe failed
- Cut power to affected rooms at the breaker if it is safe to reach
- Photograph everything before you move it — your carrier will want it
- Move what you can lift to a dry room
- Call your insurance carrier and open the claim
Don't
- Walk into standing water if power may still be on
- Use a household vacuum on standing water
- Throw damaged items away before they are documented
- Assume it dried on its own because the surface feels dry
- Run the HVAC if sewage or contamination is involved
If the water may be contaminated — sewage backup, floodwater from outside, or anything that has sat more than two days — stay out of the space and call us before you touch it. That category of loss carries real health risk and has to be handled with containment.